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Billing & Credits

Learn how billing works in AgentsGT, including subscription plans, credits, and usage tracking.

How Billing Works​

AgentsGT uses a credit-based billing system. Each subscription plan includes a monthly credit allowance. Credits are consumed when your agents process messages — the amount depends on the AI model and the length of the conversation.

Key concepts:

  • Subscription — Your monthly or yearly plan, attached to an organization
  • Credits — The computation budget consumed by agent interactions
  • Credit transactions — A log of all credit usage, purchases, and bonuses

Subscription Plans​

Viewing Available Plans​

  1. Go to Settings → Subscription
  2. The Plans tab shows all available plans

Plan Features​

Each plan includes:

FeatureDescription
Credits per monthMonthly AI computation budget
Max organizationsNumber of organizations you can create
Max agents per orgNumber of agents per organization
API accessLevel of API access (basic, full, enterprise)
SupportStandard or priority support

Monthly vs. Yearly Billing​

Toggle between billing periods at the top of the Plans tab:

  • Monthly — Pay month-to-month, more flexibility
  • Yearly — 20% discount compared to monthly, billed annually

Subscribing to a Plan​

  1. Go to Settings → Subscription → Plans tab
  2. Review the available plans
  3. Click "Subscribe" on your chosen plan
  4. Complete payment through Stripe
  5. Your subscription activates immediately and credits are added to your organization

Upgrading or Changing Plans​

  1. Go to Settings → Subscription → Plans tab
  2. Click "Upgrade" or "Change Plan"
  3. Select your new plan
  4. Complete payment for the difference
  5. New credits are applied immediately

Credits​

Understanding Credits​

Credits are consumed each time a user interacts with your agent. The cost per message depends on:

  • AI model — More powerful models cost more credits
  • Input tokens — Length of the user's message
  • Output tokens — Length of the agent's response
  • Tools used — Image generation and web search consume additional credits

Checking Your Credit Balance​

  1. Go to Settings → Subscription → Credits tab
  2. You'll see:
    • Credit balance — Remaining credits as a percentage and absolute number
    • Progress bar — Visual indicator of usage
    • Total allocated vs. used

Credit Transactions​

The Credits tab also shows a detailed transaction history:

ColumnDescription
DateWhen the transaction occurred
UserWhich team member triggered the usage
TypeTransaction type: usage, subscription_credit, bonus, or refund
AmountCredits consumed (negative) or added (positive)
DescriptionDetails about the transaction

Click "Load More" at the bottom to see older transactions.

Transaction Types​

TypeDescription
subscription_creditCredits added from your monthly subscription
usageCredits consumed by agent interactions
bonusPromotional or manually added credits
refundCredits returned for failed or cancelled interactions

Usage Analytics​

Viewing Usage​

  1. Go to Settings → Subscription → Usage tab
  2. You'll see a chart showing credit consumption over time

What the Usage Chart Shows​

  • Daily credit consumption — How many credits were used each day
  • Trends — Identify peak usage days and patterns
  • Budgeting — Estimate whether your current plan will last the month

Managing Payment​

Payment Methods​

AgentsGT supports payment through:

  • Stripe — Credit cards, debit cards, and other Stripe-supported payment methods
  • Recurrente — Alternative payment provider for Latin America

Accessing the Billing Portal​

For Stripe subscribers:

  1. Go to Settings → Subscription
  2. Click "Manage Billing" to open the Stripe customer portal
  3. From there you can:
    • Update your payment method
    • View invoices
    • Download receipts
    • Cancel your subscription

Cancelling a Subscription​

  1. Go to Settings → Subscription
  2. Click "Cancel Subscription" or manage through the Stripe portal
  3. Your subscription remains active until the end of the current billing period
  4. Remaining credits can be used until the subscription expires

Tips for Managing Credits​

  1. Choose the right model — Use fast/lightweight models for simple tasks to save credits
  2. Monitor usage regularly — Check the Usage tab weekly to spot unexpected consumption
  3. Set clear system prompts — Well-written prompts reduce unnecessary back-and-forth, saving credits
  4. Upload relevant context — Good knowledge base files help agents answer accurately on the first try
  5. Use the Check Balance API — If using the API, call Check Balance before sending messages to avoid 402 errors

What's Next?​